Frequently asked questions
Certificates
How can I chase my pending certificate?
When and how will I receive my certificate?
Can I amend the information on the certificate?
Appointments
How can I reschedule my appointment?
How can I cancel my appointment?
Where can I find the details of my booked appointment?
When will the Service Provider arrive?
What if I’m not happy with the Service Provider who has done my work?
Refund
How do I request a full or partial refund?
Will I receive a refund if I cancel the appointment?
My property was damaged or I had other issues with the service provided.
Receipts & Invoices
How can I receive a receipt for a paid appointment?
How will I receive an invoice for a paid appointment?
Account
I can’t sign in to my account.
I forgot my password. How can I reset it?
Do I have an account at RentalComply?
Do I have an account at RentalComply?
How do I delete my account?
About RentalComply
What is RentalComply?
How does RentalComply work?
Why should I choose RentalComply to find my professional?
How can I be sure of the credibility of the professional I choose?
How are you using the personal information I posted on the platform?
Can I book my appointment online?
Is there any cost when I use RentalComply Website?
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